Bloom Hotels on revolutionizing mid market space with Restroworks’ enterprise solution
About Bloom Brand
Bloom Hotels is a chain focused on affordable luxury, offering high-quality services and modern accommodations at budget-friendly prices in India.
“Integration with Restroworks has been key to setting the right base for us to grow rapidly. It has helped us launch new properties within days without having to worry about menu configuration, tax setup, training and reporting.”
Rishabh Gupta- Director Technology, Bloom Hotel Group
The Problem
The rising need of enterprise-level services and standard reports across all restaurants
- With an aim to expand to 100 hotels in the upcoming two years, Bloom Hotels realized the need to partner with technological solutions to obtain standardized operations and reports across all restaurants.
- Besides standardization, they also seeked enterprise-level services and support to promote the rapid expansion of their brand, property by property.
The Solution
- Restroworks enables Bloom hotels to fast forward the activation of new properties and makes them go live within 48 hours providing them reliable support of implementation, menu engineering, tax handling, customer management, etc.
- Restroworks’ centralized reporting enables time management and streamlines processes like audits, thereby enhancing the efficiency for Bloom hotels.
- Restroworks’ cloud-based solution reassures the brand of having data security across all its outlets that are constantly increasing every month. arro team avoid misuse of the loyalty management program, Restroworks integrated the billing operations with the loyalty management system – #Loyalty. With the integration, the team can easily track the users who redeemed the points and can identify any pilferage.
The Outcome
- Hassle-free onboarding of new properties within 24-48 hrs – Restroworks has enabled Bloom Hotel’s with quick implementation and deployment of new properties.
- Report customizations which help in saving 30 mins per day for each outlet– Restroworks’s customized and centralized reporting has saved time and increased efficiency for Bloom hotels by streamlining processes such as audits and error management.
- Quick issue resolution with Restroworks CRM module – With Restroworks’s CRM module, the brand was able to carry out issue resolution quickly within 4 hours of ticket raising by any customer.