Learn about the key features and benefits of each system to decide which one is right for your restaurant.
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Restroworks over Toast POS
Scalability for High Volume Operations
Toast POS has been mentioned as not ideally designed for large-scale or high-volume operations, indicating potential limitations for businesses looking to expand or that already handle a significant number of transactions. Restroworks, with its robust platform, is built to scale and support restaurants of all sizes, including those with high-volume needs.
Customer Support and Responsiveness
Users of Toast POS have reported issues with customer support, including difficulty reaching help and receiving assistance from new or not well-trained agents. Restroworks prides itself on providing excellent customer service, backed by a consistent high satisfaction score, offering a more reliable support experience.
Technical Issues and System Stability
Toast POS users have experienced technical problems and outages, which can disrupt operations and affect customer service. Restroworks focuses on providing a stable and reliable platform that minimizes downtime and technical glitches, ensuring continuous operation even during peak times.
Hardware agnostic
Restroworks is a hardware-agnostic restaurant POS system, this means that you can use the platform on your existing hardware giving you more flexibility and choice. While Toast POS requires specific, potentially costly hardware for implementation.

Pricing Transparency and Additional Costs
Toast POS users often express concerns over additional costs and fees, which they find to be excessive and not fully transparent. Restroworks offers clear and straightforward pricing, with an emphasis on providing value and avoiding hidden charges, making it easier for businesses to manage their finances.
Scalability for High Volume Operations
Toast POS has been mentioned as not ideally designed for large-scale or high-volume operations, indicating potential limitations for businesses looking to expand or that already handle a significant number of transactions. Restroworks, with its robust platform, is built to scale and support restaurants of all sizes, including those with high-volume needs.

Customer Support and Responsiveness
Users of Toast POS have reported issues with customer support, including difficulty reaching help and receiving assistance from new or not well-trained agents. Restroworks prides itself on providing excellent customer service, backed by a consistent high satisfaction score, offering a more reliable support experience.
Technical Issues and System Stability
Toast POS users have experienced technical problems and outages, which can disrupt operations and affect customer service. Restroworks focuses on providing a stable and reliable platform that minimizes downtime and technical glitches, ensuring continuous operation even during peak times.
Hardware agnostic
Restroworks is a hardware-agnostic restaurant POS system, this means that you can use the platform on your existing hardware giving you more flexibility and choice. While Toast POS requires specific, potentially costly hardware for implementation.
Pricing Transparency and Additional Costs
Toast POS users often express concerns over additional costs and fees, which they find to be excessive and not fully transparent. Restroworks offers clear and straightforward pricing, with an emphasis on providing value and avoiding hidden charges, making it easier for businesses to manage their finances.
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IT Head, Taco Bell India
Senior Director – F&B and Retail, Café Bateel
IT Manager, Nando’s UAE
Founder, The Belgian Waffle Co.
Frequently Asked Questions
Restroworks and Square differ mainly in operational flexibility, hardware compatibility, and data recovery. Restroworks is hardware-agnostic, supporting a wide range of devices for cost efficiency and operational continuity, even offline, with a strong disaster recovery plan featuring triple data backup. Toast, while offering an integrated ecosystem and user-friendly interface, may lack Restroworks' hardware flexibility and robust disaster recovery capabilities.
Restroworks enables offline operations, allowing your restaurant to handle transactions and operations without the internet, offering an edge in service continuity. It syncs data automatically once online, ensuring integrity. Toast provides offline payment processing, but Restroworks supports a wider array of offline functionalities, maintaining more essential operations seamlessly.
Restroworks emphasizes data security with a triple data backup system for minimal downtime and quick recovery after failures, automatically syncing data upon reconnection for accuracy. While Square also ensures data safety and recovery, it may not match Restroworks' redundancy and comprehensive disaster recovery capabilities.