How Almed Retail Used Restroworks to Streamline Multi-Brand Operations and Boost Profitability

About Almed Retail (JJ Chicken, Juan Valdez, and More)

Almed Retail operates a portfolio of diverse restaurant brands across the UAE. Flagship brands include JJ Chicken—known for healthy charcoal-grilled Lebanese-style chicken with 11 UAE locations—and Derwandi, Solidaire, Dimanche à Paris, and Juan Valdez. The company serves over 5,000 guests daily and holds the master franchise for Juan Valdez across the MENA region, with flagship stores in Abu Dhabi, Jumeirah Beach Road, and upcoming locations in Dubai Mall, Burj Khalifa, and Expo City Mall.

“Proper information helps every operator to run their business or tweak it for profitability. The financial analysis Restroworks offers helps us catch mistakes early, not at month-end. That’s critical for our growth.”
- Marwan Matta, General Manager, Almed Retail
The Challenge
Operational Control Across Multi-Brand, Multi-Format Businesses

Almed faced several challenges in managing its expanding F&B operations:

  • Homegrown Brand Awareness: New brands with no prior recognition required precise location selection and an exceptional guest experience to build traction.
  • Franchise SOP Compliance: Ensuring international franchise standards while adapting to UAE market expectations required close procedural alignment.
  • Data Visibility Gaps: Delayed access to financial performance, voids, and discounts created lag in operational decision-making.
  • Delivery Aggregator Oversight: Limited real-time insight into aggregator order flows, cancellations, and delivery timelines.
  • Inventory Volatility: Overstocking or food wastage due to poor visibility into sales mix and item-level performance impacted margins.
  • Fragmented Reporting: Daily operational control lacked immediate access to voids, refunds, and item-level financial performance.
Restaurant staff using point of sale interface
The Solution
Real-Time Insights and Cost Control with Restroworks (formerly Posist)

Restroworks enabled Almed Retail to manage day-to-day operations with granular precision:

  • Real-Time Sales Reporting: Access to net sales, discounts, cancellations, and refunds without waiting for full P&L.
  • Daily Business Monitoring: Staff access sales, voids, and refunds every day to drive individual responsibilities.
  • Inventory Optimization: Sales mix reports allow adjustments to stock levels, reducing wastage and boosting margins.
  • Portion and Discount Analysis: Alerts highlight high-cost items due to over-portioning or excessive discounting.
  • Aggregator Integration: Real-time data on delivery orders and failures across stores to quickly resolve disruptions.
  • Error Detection: Early-stage alerts help flag financial or operational discrepancies before month-end reconciliation.
Restaurant staff using point of sale interface
The Measurable Impact

Financial Discipline and Operational Visibility

With Restroworks, Almed achieved:

  • Daily Revenue Visibility: Real-time access to revenue, voids, and discount data.
  • Proactive Loss Mitigation: Early detection of store-level issues prevents cumulative impact.
  • Improved Inventory Control: Adjustments based on live sales mix reduce wastage and improve profitability.
  • Delivery Efficiency: Aggregator tracking improves order accuracy and timeliness.
  • Role-Based Actionability: Staff responsibilities tied to daily data ensure accountability.
  • SOP Enforcement: Franchised stores remain aligned with brand standards while adapting to local demands.

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The Future of Almed Retail

Virtual Brand Innovation and Franchise Expansion

Almed is expanding virtual brand offerings using existing infrastructure while continuing its regional rollout of Juan Valdez. As the company scales, Restroworks remains integral to its operational framework, enabling smart decisions, inventory control, and daily financial governance.

Conclusion: Scalable Control for Multi-Brand Operations

Restroworks supports Almed Retail in maintaining operational consistency across diverse restaurant formats. From live revenue tracking to inventory optimization and delivery oversight, the system underpins daily execution and strategic growth.

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