{"id":12305,"date":"2025-05-27T07:30:00","date_gmt":"2025-05-27T07:30:00","guid":{"rendered":"https:\/\/www.restroworks.com\/blog\/?p=12305"},"modified":"2025-10-08T08:29:53","modified_gmt":"2025-10-08T08:29:53","slug":"self-ordering-kiosk-restaurant-statistics","status":"publish","type":"post","link":"https:\/\/dev.restroworks.com\/blog\/self-ordering-kiosk-restaurant-statistics\/","title":{"rendered":"Self-Ordering Kiosk Restaurant Statistics 2025: Adoption Rates, Consumer Behavior &amp; Industry Trends"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12305\" class=\"elementor elementor-12305\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b589398 e-flex e-con-boxed e-con e-parent\" data-id=\"b589398\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dd8ea8 elementor-widget elementor-widget-text-editor\" data-id=\"3dd8ea8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Self-ordering kiosks have become one of the most impactful shifts in the restaurant industry over the past few years. What began as an efficiency tool is a key driver of operational strategy, positive experience, and revenue growth, especially in quick-service and fast-casual settings.<\/span><\/p><p><span style=\"font-weight: 400;\">What\u2019s driving this shift? A mix of rising labor costs, changing customer habits, and the growing need to streamline service without sacrificing quality. Diners today want to browse the menu at their own pace, customize their order during the ordering process, and skip the line, without feeling rushed or misunderstood. Kiosks check all those boxes, and adoption \u2014 and the numbers this year show how quickly they\u2019re being embraced.<\/span><\/p><p><span style=\"font-weight: 400;\">This blog looks at the key self-ordering kiosk restaurant statistics in 2025: where adoption is growing, how consumer preferences are evolving, and what this technology means for the future of restaurant operations.<\/span><\/p><h2><b>Self-Ordering Kiosk Growth and Adoption in 2025<\/b><\/h2><p><span style=\"font-weight: 400;\">Self-ordering kiosks aren\u2019t new, but their presence in restaurants has grown dramatically over the last few years. Between 2021 and 2023, the number of restaurant kiosks worldwide surged by <\/span><a href=\"https:\/\/sagacorporation.com\/en\/company\/news\/10426\/#:~:text=10%20January%202024-,Restaurant%20kiosks%20surge%2043%25%20from%202021%20to%202023%20to%20350K,from%20Romania%20to%20the%20Philippines.\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">43%<\/span><\/a><span style=\"font-weight: 400;\">, reaching nearly 350,000 installations.<\/span><\/p><p><span style=\"font-weight: 400;\">This growth trajectory will continue, with projections indicating that the number of kiosks will double by 2028, reaching approximately 700,000 units globally. But that\u2019s not it.<\/span><\/p><p><span style=\"font-weight: 400;\">Here\u2019s what the growth and adoption look like for self-ordering kiosks in 2025-<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The global self-service kiosk market size was estimated at <\/span><a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/self-service-kiosk-market-report\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">$34,358.2 million<\/span><\/a><span style=\"font-weight: 400;\"> in 2024 and is expected to grow at a rate of 10.9% from 2025 to 2030.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The self-service kiosk market in the U.S. is expected to grow at a <\/span><a href=\"https:\/\/www.grandviewresearch.com\/horizon\/outlook\/self-service-kiosk-market\/united-states#:~:text=The%20self%2Dservice%20kiosk%20market,market%20from%202025%20to%202030.&amp;text=U.S.,-U.S.%20self%2Dservice\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">CAGR of 10.3%<\/span><\/a><span style=\"font-weight: 400;\"> between 2023 and 2030, and reach a revenue of $12,848.2 million.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In 2024, North America accounted for <\/span><a href=\"https:\/\/www.grandviewresearch.com\/industry-analysis\/self-service-kiosk-market-report\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">33% of the global<\/span><\/a><span style=\"font-weight: 400;\"> self-service kiosk market share, driven by increasing demand for touchless services and early adoption of technology.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In terms of revenue, the U.S. makes up <\/span><a href=\"https:\/\/www.grandviewresearch.com\/horizon\/outlook\/self-service-kiosk-market\/united-states#:~:text=The%20self%2Dservice%20kiosk%20market,market%20from%202025%20to%202030.&amp;text=U.S.,-U.S.%20self%2Dservice\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">21.2%<\/span><\/a><span style=\"font-weight: 400;\"> of the global digital kiosk market in 2024.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fast-food giants like McDonald&#8217;s, Burger King, and KFC are <\/span><a href=\"https:\/\/www.businessinsider.com\/fast-food-chains-investing-heavily-in-ordering-kiosks-2024-3\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">expanding<\/span><\/a><span style=\"font-weight: 400;\"> their use of self-ordering kiosks to enhance efficiency and customer experience.<\/span><\/li><\/ul><h3><b>EXPERT OPINION<\/b><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b0de67 e-con-full e-flex e-con e-child\" data-id=\"3b0de67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fbe12c6 e-con-full e-flex e-con e-child\" data-id=\"fbe12c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0510e3d elementor-widget elementor-widget-text-editor\" data-id=\"0510e3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.linkedin.com\/in\/chris-allen-2509\/?originalSubdomain=uk\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Chris Allen<\/span><\/a><span style=\"font-weight: 400;\">, Research Director at <\/span><a href=\"https:\/\/www.qsrweb.com\/news\/restaurant-kiosks-surge-43-from-2021-to-2023-to-350k-will-double-by-2028\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">RBR Data Services<\/span><\/a><span style=\"font-weight: 400;\">, says, &#8220;With hospitality overheads continuing to skyrocket globally and minimum wage increases planned in many developed countries, restaurant chains of all sizes will introduce kiosks or expand existing rollouts as a way of rationalizing their operations and boosting transaction values.&#8221;<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c7ddd6 e-flex e-con-boxed e-con e-parent\" data-id=\"3c7ddd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f89c19 elementor-widget elementor-widget-text-editor\" data-id=\"7f89c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Self-Ordering Kiosk in Restaurants Statistics 2025: Consumer Preferences and Trends<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">One of the most compelling aspects of implementing <\/span><a href=\"https:\/\/www.restroworks.com\/restrogo-self-service-kiosk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">self-ordering kiosks<\/span><\/a><span style=\"font-weight: 400;\"> in restaurants is the convenience and quality of service they allow operators to offer. For tech-savvy customers who value autonomy, self-service kiosks have become a key trend in restaurants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These statistics highlight how customers&#8217; preferences and trends are shaping the future of kiosks in restaurants-<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A study found that <\/span><a href=\"https:\/\/selfservice.io\/self-service-market-research-kiosks\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">66% of U.S. consumers<\/span><\/a><span style=\"font-weight: 400;\"> prefer using self-service kiosks over interacting with staff, citing speed and reduced stress as primary reasons.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/selfservice.io\/self-service-market-research-kiosks\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">82% of Gen Z consumers<\/span><\/a><span style=\"font-weight: 400;\"> and 86% of consumers aged between 25 and 34 find self-service kiosks more convenient for choosing what they want.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.restaurantdive.com\/news\/tillster-phygital-report-2025-kiosks-preference-increasing-us-consumers\/745162\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">Tillster&#8217;s 2025 Phygital Index Report<\/span><\/a><span style=\"font-weight: 400;\"> indicates that 61% of users want more kiosks available in restaurants, up from 57% in 2024 and 36% in 2023.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An evaluation by <\/span><a href=\"https:\/\/www.intouchinsight.com\/blog\/restaurant-trends-emerging-experiences\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">InTouch Insight <\/span><\/a><span style=\"font-weight: 400;\">found that 98% of guests could easily customize their orders using kiosks, highlighting the user-friendly nature of these systems.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">McDonald&#8217;s reported a <\/span><a href=\"https:\/\/firstouchkiosk.com\/blog\/how-self-ordering-kiosks-boost-sales-reduce-wait-times\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">30% rise<\/span><\/a><span style=\"font-weight: 400;\"> in average order value after introducing kiosks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">According to data from Appetize, self-service kiosks in quick-service restaurants reduce total order time by <\/span><a href=\"https:\/\/modernrestaurantmanagement.com\/reasons-why-your-restaurant-needs-self-service-kiosks\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">nearly 40%<\/span><\/a><span style=\"font-weight: 400;\">. This encompasses the entire process from when a customer begins ordering to when the items are ready for pick-up, dine-in, or delivery.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A study reveals that customers would prefer to order from a self-service kiosk rather than a cashier if the <\/span><a href=\"https:\/\/ingenico.com\/apac\/node\/1168\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">line length<\/span><\/a><span style=\"font-weight: 400;\"> is longer than four people.<\/span><\/li>\n<\/ul>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-12323\" src=\"https:\/\/www.restroworks.com\/blog\/wp-content\/uploads\/2025\/06\/Customer-trends-and-preferences-restaurant-kiosks.webp\" alt=\"Customers prefer the convenience of self-service technology\" width=\"741\" height=\"486\" srcset=\"https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/06\/Customer-trends-and-preferences-restaurant-kiosks.webp 741w, https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/06\/Customer-trends-and-preferences-restaurant-kiosks-300x197.webp 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/><\/p>\n<h2><b>Benefits of Self-Ordering Kiosks for the Restaurant Industry<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s 2025, and customers are used to relying on technology to make their lives easier. Within the restaurant industry, this means they often make digital payments, prefer online ordering through apps, or <\/span><a href=\"https:\/\/www.restroworks.com\/restaurant-queue-management-software\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">book reservations<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kiosks are simply an extension of this growing tech adoption among consumers, encouraging self-checkout and service. Some of the most notable benefits of kiosks include-<\/span><\/p>\n<h3><b>1. Lower labor costs<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">According to a report by the NRA, <\/span><a href=\"https:\/\/restaurant.org\/research-and-media\/media\/press-releases\/restaurant-industry-sales-forecast-to-set-1-1-trillion-record-in-2024\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">45% of operators<\/span><\/a><span style=\"font-weight: 400;\"> don\u2019t have enough employees to meet their current customer demand. Self-ordering kiosks reduce the need for extensive front-of-house staff, leading to substantial labor cost savings.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, a three-location ramen restaurant saved approximately <\/span><a href=\"https:\/\/www.orderingplus.com\/blog\/self-ordering-kiosk\/unlocking-success-real-world-benefits-of-self-ordering-kiosks-for-restaurants\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">$1,050 per week per location<\/span><\/a><span style=\"font-weight: 400;\"> after implementing kiosks.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, major chains like Burger King have accelerated kiosk installations across the country. A <\/span><a href=\"https:\/\/nypost.com\/2024\/04\/12\/business\/california-burger-king-franchisee-to-expedite-self-serve-kiosks-rollout\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">California franchisee<\/span><\/a><span style=\"font-weight: 400;\"> expedited the rollout of self-service kiosks across 140 locations in response to rising labor costs.<\/span><\/p>\n<h3><b>2. Promotes Upselling<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Equipped with intuitive interfaces, kiosks are effectively programmed to promote add-ons and premium items, leading to higher average order values. Since customers don\u2019t have to deal with the pressure of talking to a cashier, they are more likely to add that extra drink or dessert.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For perspective, McDonald&#8217;s reported that customers using kiosks spent nearly one dollar more per order, resulting in a <\/span><a href=\"https:\/\/gemjournaltoday.com\/kiosks-are-transforming-quick-service-restaurants-heres-how\/#:~:text=McDonald&#039;s%20found%20that%20kiosk%20users,more%20revenue%20with%20every%20transaction\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">30% rise<\/span><\/a><span style=\"font-weight: 400;\"> in average check size.<\/span><\/p>\n<h3><b>3. Collects Customer Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Restaurant kiosks help collect valuable data on customer preferences and ordering habits, enabling restaurants to effectively tailor their menus and marketing strategies. This data-driven approach, enhanced by customer feedback, facilitates personalized promotions and inventory management, contributing to increased profitability.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-12324\" src=\"https:\/\/www.restroworks.com\/blog\/wp-content\/uploads\/2025\/06\/Benefits-of-Self-Ordering-Kiosks-for-the-Restaurant-Industry.webp\" alt=\"Kiosks enhance operational efficiency\" width=\"741\" height=\"486\" srcset=\"https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/06\/Benefits-of-Self-Ordering-Kiosks-for-the-Restaurant-Industry.webp 741w, https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/06\/Benefits-of-Self-Ordering-Kiosks-for-the-Restaurant-Industry-300x197.webp 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" loading=\"lazy\" \/><b style=\"color: rgb(32, 54, 86); font-family: Poppins, sans-serif; font-size: calc(1.3rem + 0.6vw);\">4. Enhanced Order Accuracy and Customization<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Allowing customers to input their orders directly minimizes miscommunication, leading to more accurate orders and reduced food waste. Self-service technology contributes to a <\/span><a href=\"https:\/\/www.nrn.com\/restaurant-technology\/how-self-service-tech-is-saving-jobs-in-california-s-20-minimum-wage-era\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">99% order accuracy rate<\/span><\/a><span style=\"font-weight: 400;\">, reducing wait times and improving guest satisfaction, which is crucial for restaurants operating under tight margins.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, approximately <\/span><a href=\"https:\/\/s4d.eu\/resources\/self-order-kiosks-and-customer-satisfaction\/\" target=\"_blank\" rel=\"nofollow noopener\"><span style=\"font-weight: 400;\">47% of quick-service restaurants<\/span><\/a><span style=\"font-weight: 400;\"> utilize self-order kiosks to enable customers to customize their orders, ensuring quicker and more accurate order processing.&nbsp;<\/span><\/p>\n<h3><b>5. Increased Operational Efficiency<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Self-ordering kiosk technology eliminates the bottleneck at the counter, allowing many customers to place their orders simultaneously. This speeds up service during peak hours and improves overall output.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Restaurants using kiosks can effectively drop average<\/span><a href=\"https:\/\/linkitsoft.com\/how-restaurant-kiosks-revolutionize-the-dining-experience\/\" target=\"_blank\" rel=\"nofollow noopener\"> <span style=\"font-weight: 400;\">service time by 40%<\/span><\/a><span style=\"font-weight: 400;\">. At the same time, a study even suggests that reducing a customer&#8217;s wait time by just<\/span><a href=\"https:\/\/medium.com\/the-shadow\/reduce-wait-times-and-bust-long-line-with-these-restaurant-technologies-1359120d193b\" target=\"_blank\" rel=\"nofollow noopener\"> <span style=\"font-weight: 400;\">7 seconds<\/span><\/a><span style=\"font-weight: 400;\"> can result in increased sales and a 1% revenue increase, especially for high-volume quick-service restaurants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The result is a better customer experience, improved order accuracy, and more efficient staffing\u2014all of which help restaurants boost performance without overextending their workforce.<\/span><\/p>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">By now, it\u2019s clear that self-ordering kiosks have moved past the point of being a novelty. They\u2019re helping restaurants serve more customers, boost check sizes, reduce pressure on counter staff, and even gather useful data, without compromising the guest experience.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And in a year where operational efficiency and digital convenience are everything, that kind of impact matters. The statistics make it clear: adoption among QSRs and fast casual restaurants is growing, reflecting emerging trends, and consumers are actively preferring self-ordering kiosks over interactions with cashiers, making the technology an absolute necessity for restaurants seeking customer satisfaction and efficiency.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35325b5 elementor-widget elementor-widget-heading\" data-id=\"35325b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9081d1a elementor-widget elementor-widget-accordion\" data-id=\"9081d1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1511\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1. How big is the self-service kiosk market?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1511\"><p><span style=\"font-weight: 400;\">The global self-service kiosk market is projected to reach $37.2 billion in 2025, up from $34.4 billion in 2024, with a compound annual growth rate (CAGR) of 10.9% expected through 2030.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1512\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">2. How much does using self-service kiosks increase customer spending?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1512\"><p>Implementing self-service kiosks can lead to a 10% to 30% increase in average order value in quick-service restaurants.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1513\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1513\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">3. What is the impact of self-service kiosks?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1513\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1513\"><p>Self-service kiosks enhance customer satisfaction by providing convenience, reducing wait times, and allowing for personalized experiences. They also enable businesses to collect valuable customer data, leading to improved service strategies and increased operational efficiency.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1514\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1514\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">4. Why do people spend more money at self-ordering kiosks?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1514\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1514\"><p><span style=\"font-weight: 400;\">Customers tend to spend more at kiosks due to the autonomy and control they offer, allowing for easier customization and exploration of menu options. The absence of social pressure and the presence of visual prompts encourage additional purchases.<\/span><\/p><p><br \/><br \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Self-ordering kiosks have become one of the most impactful shifts in the restaurant industry over the past few years. What began as an efficiency tool is a key driver of operational strategy, positive experience, and revenue growth, especially in quick-service and fast-casual settings. What\u2019s driving this shift? A mix of rising labor costs, changing customer [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":12322,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[46],"tags":[],"class_list":["post-12305","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"_links":{"self":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/posts\/12305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/comments?post=12305"}],"version-history":[{"count":0,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/posts\/12305\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/media\/12322"}],"wp:attachment":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/media?parent=12305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/categories?post=12305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/tags?post=12305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}