{"id":11773,"date":"2025-05-07T07:30:00","date_gmt":"2025-05-07T07:30:00","guid":{"rendered":"https:\/\/www.restroworks.com\/blog\/?p=11773"},"modified":"2025-05-08T10:23:52","modified_gmt":"2025-05-08T10:23:52","slug":"how-to-welcome-a-customer-in-a-restaurant","status":"publish","type":"post","link":"https:\/\/dev.restroworks.com\/blog\/how-to-welcome-a-customer-in-a-restaurant\/","title":{"rendered":"How to Welcome a Customer in a Restaurant: Best Greeting Tips"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11773\" class=\"elementor elementor-11773\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-203bba6 e-flex e-con-boxed e-con e-parent\" data-id=\"203bba6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-135c723 elementor-widget elementor-widget-text-editor\" data-id=\"135c723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">For restaurant owners, creating an exceptional dining experience is key to a successful hospitality business that starts the moment a customer steps through the door. A warm welcome sets the tone for the entire meal, influences customer satisfaction, and increases the likelihood of repeat customers. For restaurant owners, mastering the art of hospitality at the door isn\u2019t just good practice\u2014it\u2019s a competitive advantage.<\/span><\/p><p><span style=\"font-weight: 400;\">New customers, in particular, make decisions quickly about where they want to dine based on their first impression. If they feel ignored, rushed, or not valued, they are unlikely to return. On the other hand, a well-trained team that understands the importance of a warm greeting can transform a one-time visitor into a loyal patron.<\/span><\/p><p><span style=\"font-weight: 400;\">In this blog, we will discuss the significance of proper guest welcome techniques, highlight best practices, and explore how technology enhances the process.\u00a0<\/span><\/p><h2><b>Why Welcoming Guests Properly Matters<\/b><\/h2><p><span style=\"font-weight: 400;\">The moment a guest enters your restaurant, they start forming opinions\u2014about your staff, your atmosphere, and ultimately your food. If this crucial moment is mishandled, it can impede the chances of creating a positive dining experience, even if the best cuisine is served.<\/span><\/p><h3><b>Key Reasons Why a Warm Welcome is Critical:<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Sets the tone for the visit<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> A friendly, confident greeting instantly puts guests at ease.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Shows professionalism<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Organized and attentive front-of-house staff signal a well-run establishment.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Encourages loyalty<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> New customers are far more likely to return if they feel genuinely valued from the beginning.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Influences online reviews<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Many glowing or negative reviews start with how a guest was treated at the door.<\/span><\/li><\/ul><p><strong>Example:<\/strong><b><br \/><\/b><span style=\"font-weight: 400;\">Imagine a guest entering a busy bistro. One host smiles, greets them by name, and offers to take their coat. Another host at a different restaurant ignores the arriving party for several minutes. Which restaurant do you think will earn repeat business?<\/span><\/p><h2><b>Preparing Your Staff to Welcome Guests<\/b><\/h2><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-11811\" src=\"https:\/\/www.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Preparing-Your-Staff-to-Welcome-Guests.webp\" alt=\"Non-verbal communication often speaks louder than words\u2014train staff to master it.\" width=\"741\" height=\"486\" srcset=\"https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Preparing-Your-Staff-to-Welcome-Guests.webp 741w, https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Preparing-Your-Staff-to-Welcome-Guests-300x197.webp 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/><\/p><p><span style=\"font-weight: 400;\">Good customer service starts with proper preparation. Restaurant owners should treat greeting guests as a core skill, not an afterthought. Your staff should be trained to approach every interaction with confidence, warmth, and professionalism to ensure great customer service. <\/span>Key Training Areas:<\/p><h3><b>1. Body Language:\u00a0<\/b><\/h3><ul><li><span style=\"font-weight: 400;\">Staff should maintain a friendly smile, stand upright, and use open gestures to appear approachable.<\/span><\/li><li><span style=\"font-weight: 400;\">Direct eye contact conveys attentiveness and respect, making new customers feel acknowledged.<\/span><\/li><li><span style=\"font-weight: 400;\">Non-verbal communication often speaks louder than words\u2014train staff to master it.<\/span><\/li><\/ul><h3><b>2. Tone of Voice:\u00a0<\/b><\/h3><ul><li><span style=\"font-weight: 400;\">A warm, polite tone creates an inviting atmosphere and immediately sets the tone for an excellent customer service experience.<\/span><\/li><li><span style=\"font-weight: 400;\">Even during busy hours, voices should remain calm, clear, and patient.<\/span><\/li><li><span style=\"font-weight: 400;\">Avoid sounding rushed or robotic\u2014natural, conversational tones work best. Like: \u201cWelcome in! We&#8217;re so glad you&#8217;re here.\u201d; \u201cIt\u2019s great to see you again\u2014your table is ready.\u201d<\/span><\/li><\/ul><h3><b>3. Appearance:<\/b><\/h3><ul><li><span style=\"font-weight: 400;\">Clean, well-fitted uniforms signal professionalism and care, both key to a great dining experience.<\/span><\/li><li><span style=\"font-weight: 400;\">Personal hygiene is non-negotiable; customers notice details like clean hands, neat hair, and tidy shoes.<\/span><\/li><li><span style=\"font-weight: 400;\">An orderly appearance assures guests that your restaurant is clean and trustworthy.<\/span><\/li><\/ul><h2><b>Steps to Greet and Seat Customers Professionally<\/b><\/h2><p><span style=\"font-weight: 400;\">Welcoming a customer doesn\u2019t stop at \u201chello.\u201d The entire process from entry to table should feel seamless and curated. <\/span>Step-by-Step Guide:<\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Greet Immediately<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Within 5 seconds of entry, acknowledge every guest\u2014even if you\u2019re attending another party.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Smile and Make Eye Contact<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> It creates trust and sets a positive tone.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Inquire Politely<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Ask, \u201cDo you have a reservation with us today?\u201d instead of a blunt \u201cReservation?\u201d<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Accommodate Their Needs<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Offer booster seats for children, wheelchair-accessible seating, or quiet corners for conversations.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Escort and Engage<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Walk them to their table while sharing a brief welcome message or a daily special.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Present the Menu Thoughtfully<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Once seated, provide menus, introduce the server, and set expectations\u2014\u201cYour server will be right with you to walk you through today\u2019s specials.\u201d<\/span><\/li><\/ol><p><strong>Example:<\/strong><b><br \/><\/b><span style=\"font-weight: 400;\">At fine-dining restaurants like Eleven Madison Park in New York, staff often walk around the table to pull out each chair and personally introduce themselves. These details may seem minor, but they form a foundation for delivering good customer service.<\/span><\/p><h2><b>Creating a Personalized Guest Experience<\/b><\/h2><p><img decoding=\"async\" class=\"alignnone size-full wp-image-11812\" src=\"https:\/\/www.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Creating-a-Personalized-Guest-Experience.webp\" alt=\"Train your team to review reservation notes or use CRM tools to identify repeat diners.\" width=\"741\" height=\"486\" srcset=\"https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Creating-a-Personalized-Guest-Experience.webp 741w, https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Creating-a-Personalized-Guest-Experience-300x197.webp 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" loading=\"lazy\" \/><\/p><p><span style=\"font-weight: 400;\">The best restaurant owners and staff understand that personalized service transforms a meal into a memory. This is especially effective in fostering loyalty among both regulars and new customers. <\/span>How to Personalize the Experience:<\/p><h3><b>1. Recognize returning guests<\/b><\/h3><ul><li><span style=\"font-weight: 400;\">Train your team to review reservation notes or use CRM tools to identify repeat diners.<\/span><\/li><li><span style=\"font-weight: 400;\">Remembering customer preferences like seating choice or favorite dishes shows attention to detail.<\/span><\/li><li>It makes new customers feel remembered and valued, building long-term loyalty.<\/li><\/ul><h3><b>2. Acknowledge special occasions:<\/b><\/h3><ul><li><span style=\"font-weight: 400;\">Celebrate milestones like birthdays or anniversaries with a genuine smile or a small complimentary treat.<\/span><\/li><li><span style=\"font-weight: 400;\">Even a verbal acknowledgment makes guests feel special and appreciated.<\/span><\/li><li><span style=\"font-weight: 400;\">These gestures often lead to glowing reviews and return visits.<\/span><\/li><\/ul><h3><b>3. Use names when possible:\u00a0<\/b><\/h3><ul><li><span style=\"font-weight: 400;\">Referring to customers by name fosters familiarity and creates a stronger emotional connection.<\/span><\/li><li><span style=\"font-weight: 400;\">It signals that your restaurant sees guests as individuals, not just table numbers.<\/span><\/li><li><span style=\"font-weight: 400;\">This simple detail enhances the overall dining experience and encourages loyalty.<\/span><\/li><\/ul><h2><b>Technology\u2019s Role in Guest Welcome<\/b><\/h2><p><img decoding=\"async\" class=\"alignnone size-full wp-image-11813\" src=\"https:\/\/www.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Technologys-Role-in-Guest-Welcome.webp\" alt=\"POS Systems with Guest Notes\" width=\"741\" height=\"486\" srcset=\"https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Technologys-Role-in-Guest-Welcome.webp 741w, https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Technologys-Role-in-Guest-Welcome-300x197.webp 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" loading=\"lazy\" \/><\/p><p><span style=\"font-weight: 400;\">Modern restaurants are leveraging technology to support better greetings and smoother operations. Smart tools that help:\u00a0<\/span><\/p><h3><b>1. Reservation Management Systems (RMS):\u00a0<\/b><\/h3><p><span style=\"font-weight: 400;\">RMS tools help <\/span><a href=\"https:\/\/www.restroworks.com\/restaurant-queue-management-software\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">restaurants manage bookings<\/span><\/a><span style=\"font-weight: 400;\"> and track guest preferences like seating, allergies, or visit history. Staff can greet returning guests by name or acknowledge special occasions, creating a personalized experience. RMS also helps avoid overbooking and improves table turnover. For restaurant owners, it\u2019s a powerful way to deliver good customer service and build loyalty among both new customers and regulars.<\/span><\/p><h3><b>2. POS Systems with Guest Notes:<\/b><\/h3><p><a href=\"https:\/\/www.restroworks.com\/restaurant-pos\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Modern POS systems<\/span><\/a><span style=\"font-weight: 400;\"> store guest preferences, allergies, and favorite orders, allowing staff to tailor service even on return visits. For instance, remembering a guest\u2019s gluten-free request or usual table shows attention to detail. This strengthens relationships and improves dining experiences, particularly during the initial interaction. For restaurant owners, it ensures service consistency across shifts and enhances operational efficiency while boosting guest satisfaction through personalized interaction.<\/span><\/p><h3><b>3. Digital Check-In Kiosks:<\/b><\/h3><p><a href=\"https:\/\/www.restroworks.com\/restrogo-self-service-kiosk\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Digital check-in kiosks<\/span><\/a><span style=\"font-weight: 400;\"> speed up guest entry by reducing wait times and automating the reservation or queue process. Guests can enter preferences or confirm bookings themselves, freeing staff to focus on personal interaction. These kiosks improve efficiency during busy hours while enhancing the overall dining experience, thus reducing the chance of encountering rude customers. They\u2019re a smart way for restaurant owners to maintain good customer service without sacrificing convenience or guest flow management.<\/span><\/p><h3><b>4. Create Customer Loyalty Programs:<\/b><\/h3><p><span style=\"font-weight: 400;\">Smart loyalty programs track guest visits and offer personalized rewards, like greeting return customers by name or offering a free dessert. Integrated with POS, they boost repeat business and encourage brand loyalty. These programs help restaurant owners deliver good customer service by making guests feel valued. <\/span><a href=\"https:\/\/www.restroworks.com\/customer-order-display\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Personalized perks<\/span><\/a><span style=\"font-weight: 400;\"> and recognition elevate the dining experience and turn new customers into long-term regulars.<\/span><\/p><h2><b>Tips for Different Scenarios<\/b><\/h2><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11814\" src=\"https:\/\/www.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Tips-for-Different-Scenarios.webp\" alt=\"Be ready for Walk-in customers in restaurants\" width=\"741\" height=\"486\" srcset=\"https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Tips-for-Different-Scenarios.webp 741w, https:\/\/dev.restroworks.com\/blog\/wp-content\/uploads\/2025\/05\/Tips-for-Different-Scenarios-300x197.webp 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/><\/p><p><span style=\"font-weight: 400;\">Welcoming guests isn\u2019t one-size-fits-all. In the hospitality industry, various situations demand slight adjustments to maintain a great dining experience.<\/span><\/p><h3><b>1. Walk-Ins:<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Let them know the estimated wait time right away.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer the option to wait at the bar or use SMS notifications to alert them when the table is ready.<\/span><\/li><\/ul><h3><b>2. Reservations:<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always confirm the name and preferred seating.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If a reservation isn\u2019t ready, apologize sincerely and offer a complimentary drink or appetizer if the wait is extended.<\/span><\/li><\/ul><h3><b>3. Late Arrivals:<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be polite and understanding. Say: \u201cWe\u2019re glad you made it. Let\u2019s get you seated comfortably.\u201d<\/span><\/li><\/ul><h3><b>4. Unhappy Guests:<\/b><\/h3><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Listen first. Acknowledge their feelings before jumping to a solution.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A calm, attentive welcome can often defuse tension before it escalates.<\/span><\/li><\/ul><h2><b>Common Mistakes to Avoid<\/b><\/h2><p><span style=\"font-weight: 400;\">Even experienced restaurant owners sometimes overlook the most common errors in customer greeting. <\/span>Don\u2019t Let These Happen:<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Ignoring Guests<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> Leaving new customers unacknowledged, even briefly, can cause frustration and lead to walkouts.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Uncoordinated Staff<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> If the host is unsure where to seat a guest or gives mixed messages, it undermines the entire experience.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Sounding Scripted<\/strong><span style=\"font-weight: 400;\"><strong>: \u201c<\/strong>Hi, how many? This way\u2026\u201d is not the warm, personalized welcome your guests deserve.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Forgetting Follow-Through<\/strong><span style=\"font-weight: 400;\"><strong>:<\/strong> A good greeting must be followed by swift service. A great hello, followed by a 10-minute wait for water, ruins the initial impression.<\/span><\/li><\/ul><h2><b>Conclusion<\/b><\/h2><p><span style=\"font-weight: 400;\">Welcoming a customer into your restaurant is more than opening the door\u2014it\u2019s about opening a relationship. Whether you run a boutique caf\u00e9 or a high-volume casual dining chain, how you handle those first moments can make or break the entire dining experience.<\/span><\/p><p><span style=\"font-weight: 400;\">For restaurant owners, investing in host training, personalized service, and technology that supports guest interactions is essential for enhancing the overall customer experience . New customers might walk in because of your menu\u2014but they\u2019ll return because of how you made them feel. And in the restaurant industry, feelings drive loyalty far more than flavors.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5a4a14 elementor-widget elementor-widget-heading\" data-id=\"b5a4a14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30009a8 elementor-widget elementor-widget-accordion\" data-id=\"30009a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1. How do I welcome a customer in a restaurant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5031\"><p><span style=\"font-weight: 400;\">Start with a warm smile, greet them promptly, and say something like, \u201cWelcome to [Your Restaurant Name], we&#8217;re glad to have you!\u201d Maintain eye contact and ask if they have a reservation or preference for seating.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5032\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5032\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">2. What do you say when welcoming guests in a restaurant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5032\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5032\"><p><span style=\"font-weight: 400;\">Say something genuine and friendly, such as, \u201cGood evening, welcome to [Restaurant Name]! Do you have a reservation, or would you prefer indoor or patio seating today?\u201d<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5033\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5033\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">3. What is the best way to welcome a customer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5033\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5033\"><p><span style=\"font-weight: 400;\">The best way is to combine a calm and positive attitude, body language, and attentive service. Use polite and friendly language, smile sincerely, and customize your greeting if you recognize a repeat guest.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5034\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5034\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">4. What are the 5 ways to welcome a client?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5034\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5034\"><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Smile and make eye contact<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a warm verbal greeting<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mention the guest\u2019s name (if known)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer assistance or information<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Walk them to their table confidently<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5035\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5035\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">5. How do you greet a customer in a restaurant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5035\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5035\"><p><span style=\"font-weight: 400;\">Use phrases like, \u201cHello! Welcome in,\u201d or \u201cHi there, great to see you!\u201d to make restaurant guests feel appreciated. Follow it by asking if they have a reservation or how many are in their party. Maintain a positive tone throughout.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5036\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5036\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">6. What is an example of a greeting in a restaurant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5036\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5036\"><p><span style=\"font-weight: 400;\">\u201cGood evening, welcome to La Bella! Do you have a reservation with us tonight, or would you like a table for two?\u201d<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5037\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5037\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">7. How do you politely greet a customer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5037\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5037\"><p><span style=\"font-weight: 400;\">Use courteous language such as, \u201cWelcome to our restaurant! How may I assist you today?\u201d Ensure your body language is open and respectful.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5038\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5038\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">8. What should a waiter say to a customer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5038\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5038\"><p><span style=\"font-weight: 400;\">A waiter should greet customers warmly and confidently, saying something like, \u201cGood afternoon, I\u2019ll be taking care of you today. Would you like to start with still or sparkling water?\u201d This sets a professional tone, reassures guests, and opens the conversation for questions about the menu or any dietary preferences.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5039\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5039\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">9. How do you greet customers in a restaurant example?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5039\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5039\"><p><span style=\"font-weight: 400;\">An effective greeting example would be: \u201cHello! Welcome to The Grub Garden\u2014we\u2019re excited to have you with us today. Do you have a seating preference, like a window or quiet corner?\u201d This friendly and engaging approach makes guests feel valued while also giving them control over their dining experience.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-50310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">10. How do you start a conversation with a customer in a restaurant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-50310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-50310\"><p><span style=\"font-weight: 400;\">Start with a simple icebreaker: \u201cIs this your first time dining with us?\u201d or \u201cLet me know if you have any questions about the menu\u2014I\u2019d be happy to help.\u201d<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-50311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">11. What are the 5 steps of greeting?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-50311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-50311\"><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make eye contact<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Smile sincerely<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer a warm, verbal, friendly greeting<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confirm reservation or seating preference<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Escort and seat the guest while engaging lightly<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-50312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">12. How do I welcome a customer at a restaurant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-50312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-50312\"><p><span style=\"font-weight: 400;\">Greet with enthusiasm, use respectful and warm language, and tailor your greeting to the customer if it is a regular one. Always offer help and ensure a smooth seating experience.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-50313\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-50313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zM124 296c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h264c6.6 0 12 5.4 12 12v56c0 6.6-5.4 12-12 12H124z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">13. What do waiters say to customers in a restaurant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-50313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-50313\"><p><span style=\"font-weight: 400;\">Waiters typically say: \u201cWelcome! My name is [Name], and I\u2019ll be your server today. Can I start you off with something to drink while you look over the menu?\u201d<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>For restaurant owners, creating an exceptional dining experience is key to a successful hospitality business that starts the moment a customer steps through the door. A warm welcome sets the tone for the entire meal, influences customer satisfaction, and increases the likelihood of repeat customers. For restaurant owners, mastering the art of hospitality at the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":11821,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[25],"tags":[],"class_list":["post-11773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-restaurant-marketing"],"_links":{"self":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/posts\/11773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/comments?post=11773"}],"version-history":[{"count":0,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/posts\/11773\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/media\/11821"}],"wp:attachment":[{"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/media?parent=11773"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/categories?post=11773"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.restroworks.com\/blog\/wp-json\/wp\/v2\/tags?post=11773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}